1 reviews | Active since Nov 2017
Debit order I didn't do
I just deposited money to my account and next thing I get a mail saying that a debit order for TTMS PLTNM235244 has taken R 129.99, which I don't even remember doing at the first place. I'm about to dispute the transaction and I hope this will not interfere with my credit record or anything like that cause this is unacceptable.
Good day Sihle Malinga,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Good day Sihle Malinga,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)