TM
Thobeka M

1 reviews | Active since Aug 2014

19 Jun 2017, 12:29

debit order gone off

<p>so FNB connect debitted my account on the 15th instead of the 25th and worse they debitted double and cannot assist me with a reversal is that possible, such poor service and im even considering going to a different bank of which i have already opened an absa, im so ****ed right now</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Jun 2017, 13:06
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one