1 reviews | Active since Jun 2016
Debit Order *****
<p>I woke up this morning to two debit orders of the same amount R129 taken off my personal Cheque Card and the other off my Easy Smart account. One was from Royalcraft and the other FirstnMark, I believe this is ***** and I thought FNB was meant to protect my accounts. Weird thing is that I just went to pick up my personal Cheque card from FNB yesterday and now. Already an ******* debit order. Please reverse the payment and block this debit order. I've been calling FNB all morning and not going through</p>
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephone conversation, you can stop and reverse the debit order via online banking. We do apologize for the inconvenience you experienced this morning.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
As per our telephone conversation, you can stop and reverse the debit order via online banking. We do apologize for the inconvenience you experienced this morning.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)