Debit order disputes.

FNB General Complaint reference *** Apart from the internal complaint posted above, I would like to add this to Hellopeter as well. The service received from the Debit Order disputes department is less than satisfactory. Not even the private bankers working at FNB can get assistance from this department. I have my private banker, Preshen Govender, running around like a headless chicken, trying to get debit orders reversed from my account and no one is assisting him in doing so. Then we have the likes of Vusumzi who tells me I need to wait an additional 3-5 working days since he escalated a matter, that my private banker already escalated after the initial 3-5 working days. Can this matter please be resolved TODAY.