JS
Jp S

1 reviews | Active since Dec 2018

03 Dec 2018, 09:24

Debit Order Disputes

Shocking service from FNB The Grove. Consultant had batently refused to assist after I had showed her all supporting documents of Debit Order disputes. My current account does not reflect what it should! Over R1000 magically disappeared after debit orders had been issued that had already been deducted off my account!

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2018, 09:54
Official
Good Day JP

 We thank you for taking the time to highlight your concerns and in order for me to be able to log a formal complaint can you provide us with the Id or account number upon this information we can forward this matter to the relevant department to investigate this further and contact you with feedback and provide you with assistance. 

Regards 
Complaints Resolution 
Email address: ***
 Tel number: *** (option one)