Debit order dispute for a normal cheque account

<p>I have been trying to dispute a debut order for the last 2 days.</p> <p>Yesterday I phoned about 3 times and listened to your music for about 30 minutes on each call meaning a total of 1h30 minutes. I phoned again this morning listened to your music about 60 minutes. All these times it kept on saying you are experiencing a high call volume.<br />It is really unfair that one needs to hold so long and still not speak to anyone. The amazing thing is that I tried other numbers I.e. your premier and your private clients lines and those were answered within 3 minutes and they refused to help me as my profile is not with them. Just because now I am not a premier or private client does it mean I do not deserve to be helped?</p> <p>The amount I have spent on calls to you trying to reverse this debit order has even exceeded this debit order amount making this a fruitless exercise.<br />Can someone please help me with reversing this unauthorized debit order that went off my account on 01/06/2017 for an amount of R250. Reference Rizalpark ********** 0 sage?</p> <p> </p>