1 reviews | Active since Jun 2017
Debit order dispute delay
Hi I need to reverse about 5 debit orders which went off my account, but I also lost my bank card. They cannot help me inside the branch or telephonically until i get a a new card. Why is this?? What do debit orders have to do with my card?
Good day Sindi Myeza,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Sindi Myeza,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)