1 reviews | Active since May 2016
Debit order dispute
Hi Please assist me, as a private wealth client FNB refuses to assist reverse a debit order of Alex fobres even tough I have asked on numerous occasions. I have now waited over 40 working day only to be told I had a valid agreement with aforbes. I really need assistance
Good day Mark Randall James,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Private Wealth who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Mark Randall James,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Private Wealth who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)