1 reviews | Active since May 2017

14 Mar 2018, 10:04

DEBIT ORDER DISPUTE

I HAVE DISPUTED DEBIT ORDERS VIA ONLINE , TELEPHONE AND NO HELP . I HAVE LEFT SOUTH AFRICA 4 MONTHS AGO AND STILL NO HELP. I NEED MY LAST 3 DEBIT ORDERS FOR AFFINITY HEALTH TO BE REVERSED !!! I THINK JANUARY OR DEC 2017 I GOT BACK YOU CAN CHECK AND MAKE SURE JAN2018 DEC2017 NOV2017 CALL ME ON ********** 39592 VIETNAM

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Mar 2018, 10:54
Official

Good day Sheldon Heuer,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Sales and Service Contact Centre for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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