1 reviews | Active since Oct 2017
Debit order dispute
Good Day FNB, i received an unauthorised debit order on my account on the 29th August, and i contacted FNB and i was told i need to fill in a dispute form and i did that, ever since i havent had a response from FNB to this day, i contacted their call centre and you will wait forever on the line without someone assisting you now the debit order still continues to debit my account.
Please assist me urgently
Hello kalistos,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello kalistos,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)