CV
Clifford V
1 reviews | Active since Jul 2011
03 Nov 2015, 13:17
Debit order dishonored
I had a debit order go off my account on Sunday. I didn't have sufficient funds at the time.<br> I took a temp loan from FNB so that the debit order could go through because normally they will allow you to put money into your account if it is on the same day so that the debit order can be honored. <br> The debit order wasn't showing on my statement yesterday. I got the loan yesterday so today, when the debit order was reflecting on my account and I had sufficient funds in the account they still go and dishonor the debit order to get extra money out of me. <br> I feel that I had enough money in my account when the debit order ran so the order should have been honored. <br>
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Replies (1)FNB (First National Bank)'s replyOfficial
03 Nov 2015, 13:30Hello Cliffie22,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804774.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804774.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply03 Nov 2015, 13:30
Official
Hello Cliffie22,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804774.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804774.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
