debit order department

Item: FNB (First National Bank)
Rating: 1
Author: Marsha M

I called in and i was verified fine by the auto machine, but i was put on hold for more than 30 minutes to speak to a consultant, my airtime even got finished while holding,

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

28 Feb 2019, 14:11

Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)

FNB (First National Bank)'s reply28 Feb 2019, 14:11

Official

Marsha M's updateReviewer Update

01 Mar 2019, 12:25

Thank you FNB, they contacted me and helped me with all the issues, THANK YOU FNB,

Marsha M's update01 Mar 2019, 12:25

Reviewer Update

Thank you FNB, they contacted me and helped me with all the issues, THANK YOU FNB,