MM
Mzimasi M
1 reviews | Active since Jun 2010
20 Feb 2019, 11:48
Debit order dates
Good day Recently I app**** for personal loan from FNB which I got. I did the application using my cellphone banking and the debit order dates defaulted to the 25th of each month. Now I am trying to correct the debit order to 27th of each month which is my salary date. And the consultant at FNB keeps on telling they cannot change the debit order to 27th because my bank statement shows a salary payment date is 26th.
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FNB (First National Bank)'s replyOfficial
20 Feb 2019, 12:47 Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply20 Feb 2019, 12:47
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
*** (option one)