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Bernice B
1 reviews | Active since Jul 2011
02 Nov 2015, 14:43
Debit order Date
FNB changes the Debit Order date without notifying the clients. My date was changed from the 1st to the 29th of the month.
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Replies (1)
FNB (First National Bank)'s replyOfficial
02 Nov 2015, 15:00Hello BerniceBar,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804174.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804174.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply02 Nov 2015, 15:00
Official
Hello BerniceBar,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804174.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 804174.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)