1 reviews | Active since Apr 2019
Debit order
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Amelinda H
6 reviews | Active since Apr 2019
22 May 2020, 14:24 Debit order Ek sukkel nou al vanaf die 6de Mei met FNB hulle stuur jou van die een na die ander. Was by die tak hulle se ****ak call centre hulle se net kan nie help nie. Het op FNB se app op die Covid 19 gevra dat my debit order gereverse moet word. Ek moet nou vir hulle n bewys gee dat ek finansieel dit nie kan maak nie. Het met n bankier op hulle app ok gepraat se net kan nie dit reverse nie. Ek dink hulle diens is verby swak. Ek kry net Sassa geld en so moet ek sukkel om my eie geld terug te kry. Ek wil my rekening toemaak.
FNB (First National Bank)'s reply: 22 May 2020, 16:16
Good day Ms Hetzel,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Private Reply Amelinda H: 25 May 2020, 10:05
One of FNB consultants phone me this morning and he said that he is going to put me through to tge debit order department yo reverse my debit order waited 15 min on the phone until it cuts off. What now. No hope for FNB
Amelinda H: 25 May 2020, 10:48
Second time i had to hold on for how long until is cuts off for the second time
HP Logo Write a review
Amelinda H
6 reviews | Active since Apr 2019
22 May 2020, 14:24 Debit order Ek sukkel nou al vanaf die 6de Mei met FNB hulle stuur jou van die een na die ander. Was by die tak hulle se ****ak call centre hulle se net kan nie help nie. Het op FNB se app op die Covid 19 gevra dat my debit order gereverse moet word. Ek moet nou vir hulle n bewys gee dat ek finansieel dit nie kan maak nie. Het met n bankier op hulle app ok gepraat se net kan nie dit reverse nie. Ek dink hulle diens is verby swak. Ek kry net Sassa geld en so moet ek sukkel om my eie geld terug te kry. Ek wil my rekening toemaak.
FNB (First National Bank)'s reply: 22 May 2020, 16:16
Good day Ms Hetzel,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Private Reply Amelinda H: 25 May 2020, 10:05
One of FNB consultants phone me this morning and he said that he is going to put me through to tge debit order department yo reverse my debit order waited 15 min on the phone until it cuts off. What now. No hope for FNB
Amelinda H: 25 May 2020, 10:48
Second time i had to hold on for how long until is cuts off for the second time