1 reviews | Active since Oct 2016

26 Nov 2019, 10:23

Debit order approval not sort from client

I want you to resolve an issue I have but your calls aren't working and I can't do this on the app. So how does one get hold of you people. I have called you 4 times now without getting hold of a person to speak to. I need a debit order which I requested that must cancelled and stopped last month to be reversed. Funny that I told you to stop this transaction going forward but then you approved it why I don't know. Who will be liable for all the high transaction fees you charge when I told you to stop the transaction. I sent a tweet about this yesterday with no response. So please respond pond to this before 12 midday

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Replies (4)
's update28 Nov 2019, 06:52
Reviewer Update
Can I be allowed to dispute debit orders using your app. Iam struggling at this moment and was told that I could dispute debits after 24hrs which has elapsed. I was also told that if thr debit order is processed with the same reference number and not above 1000, this will not go through. But it did. I want this debit order stopped going forward as this has been communicated to the company on question.
's update28 Nov 2019, 15:01
Reviewer Update
Still waiting for your feedback people. I still can't dispute debit orders using your system
's update28 Nov 2019, 15:13
Reviewer Update
Now your complaints line isn't working, your app isn't working. How does one get hold of you. It's such service that makes one to wanna leave you all. Respond by calling me on *** asap
's update28 Nov 2019, 15:26
Reviewer Update
How do we get hold of you people, calkec 6 tines now, and getting number doesn't exist message. Your app isn't working. So who is suppose to service us. Pathetic service moer