Debit order after contact canceallation
<p>I got the month to month contract for my data & my voice call from FNB connect </p> <p>Then i ported my number to there network </p> <p>Since then when ever people call me they get the response that my number does not exist.</p> <p>After numerus attempts to get this sorted out i called FNB to cancel my contract.</p> <p>On the 17/04/2017 even though i still had 480MB on my data sime they disconnected </p> <p>On the 1st may 2017 my voice contact become a prepaid contract.</p> <p>on the 30 april 2017 FNB connect took R 245 for the data sime & R 439 for the voice sim</p> <p>this is day light robarry can i have my money back plz</p>
Good day Mr. malone zaza
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. malone zaza
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***