Debit order

On 06/08/1024 my debet order for R269 went through at 01:59 as expected and there was more then enough funds in my current account for this debit order. At 03:40 am the debit order was returned unpaid due to insufficient funds, and a R105 charge against my account was processed. At 6:00 i contacted your secure chat service "total *********** service " who then informed me it was due to a R70 pos transaction (lie 1) "while i was sleeping " and atvised to contact ***** devision. In short my card is now canceld. But here is the kicker.......the R70 transaction was done a week ago and was successful. So i called the debit order support number "worst service i have ever had to deal with in my life " only for the story to change to that i dont understand what a balance "suspence balance" and available balance is. I worked in the banking sector for almost 20 years dont try and bs me( lie 2) after pointing out her lie boom call dropped. But wait thats not all..... Went to my branch woopy do da fn day. Now its my service provider that returned the debit order but wait for it i can try and get my R105 back by disputing it and only after 48 hours and its still up to fnb to decide if they will refund me ***.

And i see im not the only person on this platform that had this happen today.

So FNB MY MONEY NEEDS TO BE BACK IN MY ACC BY CLOSE OF BUSINESS TOMORROW.

OR I WILL TAKE THIS MATTER TO THE FINANCIAL OMBUDSMAN AS THIS IS THEFT.