SS
Schalk S

1 reviews | Active since Mar 2017

31 Mar 2017, 10:00

Debit order

<p>This will be the second month in a row that I need to contact FNB to refund the debit order taken of twice. Each time I have to waste my time and money to correct FNB mistake. This is disgusting service from such a well known company. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Mar 2017, 10:44
Official

Good day Mr.

Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

E-mail: ***