JB
Jaco B

1 reviews | Active since Jul 2011

06 Aug 2015, 15:43

DEBIT ORDER

FNB, How can we NOT help you!! - I think they need to change their slogan. <br> <br> I have proof from one of the Home Loan agents that I can add a scheduled payment as we getting paid EVERY SECOND WEEK and now another one came back on another email say NO you can't - guess what. they all nameless.<br> <br> The banks and financial institutions rather would like to see people suffer financially than help them.<br> <br> I'm going to stop telling friends, family and work colleagues join FNB. <br> <br> ***

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Aug 2015, 15:58
Official
Hello wikkie,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to home loans who will provide you with feedback.

The reference number is 737125.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)