bM
bongani M

1 reviews | Active since May 2013

02 Dec 2019, 19:51

Debit order

I intended to reverse a debit order it took me more than an 1hour wait to be helped on the phone only to find out after such long time that the money can not be reversed I m really disappointed with this coz 1 insurance debit without me giving go ahead this has cost me as fnb cannot help

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Dec 2019, 09:54
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***

Regards

 Hello Peter Complaints Team 

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