HT
Heinrich T

1 reviews | Active since Feb 2019

15 Sept 2020, 11:29

Debit Order

Good day

I have just had a company deduct the same debit order twice and i've been trying to reverse it on the FNB app. However, It doesn't allow me to and the consultants says I have to do it via money assist. We all know this is going to take forever to process and In the meanwhile I'm out f pocket. How can the bank I bank with not have this facility easily available? Why such an inconvenience to the clients? Would you kindly assist with a faster solution?

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Replies (2)
HT
Heinrich T's update16 Sept 2020, 13:41
Reviewer Update
Please can I have urgent feedback on this? It has now been 24 hours and still no feedback
HT
Heinrich T's update17 Sept 2020, 09:11
Reviewer Update
Are you just blatantly ignoring my requests for feedback? It's been nearly 48 hours and still no feedback