CH
Christopher H
1 reviews | Active since Aug 2012
29 Nov 2019, 09:52
Debit Order
I am utterly disgusted by the service I got from FNB the fact that an unauthorized amount debit order went thru on my account and that I'm waiting 4 days later from when the debit order went off and still they say the cant reverse it for me because they have "system issues"
It is mind boggling that I have to fight 3 days in a row just to get my money back when I was told that a debit order takes 24 to 48 hours to reflect I just want my money back and it sucks that the bank you entrust your money to says they cant help I mean ***
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Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
29 Nov 2019, 13:17Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply29 Nov 2019, 13:17
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
CH
Good Day
one of ur consultants called me today buit told me that debit order is locked and cannot be reversed... othat the company put a block on the debit order
how is this even possible that tells me that outside entities are allowed to do on our accounts as they please
Christopher H's updateReviewer Update
02 Dec 2019, 14:58Good Day
one of ur consultants called me today buit told me that debit order is locked and cannot be reversed... othat the company put a block on the debit order
how is this even possible that tells me that outside entities are allowed to do on our accounts as they please
CH
Christopher H's update02 Dec 2019, 14:58
Reviewer Update
Good Day
one of ur consultants called me today buit told me that debit order is locked and cannot be reversed... othat the company put a block on the debit order
how is this even possible that tells me that outside entities are allowed to do on our accounts as they please