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sancho D

1 reviews | Active since Sept 2013

03 Sept 2018, 13:24

Debit order

I been phoning fnb the whole morning and I only get transferred and fnb cannot help me my account was debit to pay the credit card and I informed the bank that im unemployed and they took my rent money and fnb cannot help me im closing my account with fnb today.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Sept 2018, 14:10
Official

Good Day Mr Sancho ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to Credit card department to investigate and feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***