RS
Reinhard S

1 reviews | Active since Dec 2017

20 Dec 2017, 13:52

Debit order

I was put on hold for 12MINUTES!!!!!!!!! and the debit order is still NOT reversed!!!!!!!!! Why would your consultants give me this number to phone when there is NO service????????? Why dont the consultants help customers and get on with it?!!! PATHETIC SERVICE!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Dec 2017, 14:26
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)