1 reviews | Active since Apr 2016

31 Oct 2017, 08:34

Debit Order

Hi All,

This is not the first I have written a review on FNB, every single month I have debit issues that I cannot account for. This month FNB deducts money from me for fnb insure, the only two policy's I have with them is fnb life and fnb funeral. I have spoken to 3 people whom have each transferred me to nowhere land.

I'm so sick of this *******, and I am not gonna keep calling back all the time. Fix my issue ASAP.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2017, 09:05
Official

Hello Whitley-wood,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)