MM
Maria M

1 reviews | Active since Apr 2017

03 Jan 2016, 12:35

debit order

A debit order. For. Hypen went off this morning R1500 got notificationn I contacted my debt counsillor she informed me to stop and reverse the debit order she will correct the amount in Tuesday and resub mit the amouint is R750. Not R1500. Please reverse as I tried but the debit order does not reflect on my profile only solidarity and the unlimited! I don't know why l for several times no luck !

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jan 2016, 09:12
Official
Hello Joyp,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 841629.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)