EH
Esther H

1 reviews | Active since Sept 2010

02 Mar 2019, 09:25

Debit for a full paid account

I paid my revolving credit in full, I went online and paid the settlement amount and I am still being debited the monthly installment. I want my money to be paid back into my account asap.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Mar 2019, 10:31
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards
Hello Peter Complaints Team
*** (option one)