BP
Bithiah P
1 reviews | Active since Oct 2018
22 Mar 2019, 11:55
Debit date changed without authorisation!!!!!!!!!
I have a debit order set to go off for a loan with Fnb each month on the 25th. Today they debit my account and it's the 22nd only. I have not budgeted for that money as I know they will only debit on the 25th. I also see that they want to debit my account on the 25th again. What the hell is happening. I try calling in and wait on the dam phone for almost 30min. What the hell is happening and wer is ur client service. No communicating with clients. Just shows how much u care about ur clients. Im so sorry I ever thought of going with Fnb. I want my money back right now in my account and to stick to the date !!!
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FNB (First National Bank)'s replyOfficial
23 Mar 2019, 09:36Good Day Bithiah Peters
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Best regards,
FNB (First National Bank)'s reply23 Mar 2019, 09:36
Official
Good Day Bithiah Peters
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
Ref: ***NF
Regards, Hello Peter Team Tel number: ***
Best regards,