LM
Lindiwe M

1 reviews | Active since Nov 2013

29 May 2017, 08:35

Debit Date

<p>My debit date for my credit card is on the 26th of every month and FNB decided to change it to the 25th without notifying me. Now they are taking 7 days to clear it. I mean really now, what kind of a service is this???</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 May 2017, 08:47
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have logged a formal complaint and have routed the matter to the relevant department for investigation and resolution.

Complain reference number ***.

Kind Regards,

Complaints Resolution

Naomi Petersen

*** (option one)