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Paul M

1 reviews | Active since Jun 2013

30 Apr 2015, 12:42

Debit date

I opened a 32 day notice and l asked the bank to ensure that the amount of R200 is debited off my cheque account on the 27 of each month this 27 was a holiday either they should have debited on 24 or 28 as both were working days. But they decided to debit on 30 of April and there was no money for that order. Now l have to pay bank charges when it is their fault.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Apr 2015, 13:24
Official
Hello E935099,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 675946.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)