TK
Thembi K
1 reviews | Active since Jul 2017
05 Jul 2019, 10:33
Debit Credit
good day, i am not impressed with the R299 Debit that was done on My Premier Account for my Credit card Payment. i have been calling and i was told it will be cleared within 7 working days. to date the money is reflecting in my Credit card statement but not cleared to credit my debt. can the Debit manadate be cancelled as well i will make manual payments as they reflect immediately.
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FNB (First National Bank)'s replyOfficial
05 Jul 2019, 12:05Good day Thembi Khomane,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply05 Jul 2019, 12:05
Official
Good day Thembi Khomane,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***