DEBIT CARD REFUND

FNB Services has REALLY gone down.From last year 16 September 2021 i am waiting for a refund from FNB. The call center consultants are not knowledgeable on what to do.I have sent tons of emails to and fro but had no responds.I have filled in all the required documents and forwarded proof,but still nothing. One supervisor called irto the query but only listen and did nothing about i***** so pathetic for FNB to do this. FNB is quick to take money from our accounts,but they do not refund where needs be. It is so unfair for FNB not to help their customers.