1 reviews | Active since Sept 2016

10 Jan 2018, 17:44

Debit card pickup

This was the second time I drove to fnb tyger valley to get my debit card. They were closed at exactly 17:30. I rushed there and they refused to open amd help me. Do these people have no comassion for others and their work??

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 Jan 2018, 08:42
Official

Hello henk-rossouw ,

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team