1 reviews | Active since May 2016

25 Aug 2016, 10:53

Debit Card not delivered YET

<p>My card was swallowed by an ATM for no reason and I cancelled a week ago and reordered over the fone and then hand to re-order on monday via online banking and I still have no received either card!!</p> <p>This is unacceptable, I am not able to use my account without a card.</p> <p> </p> <p>FNB is the best bank and is dissapointing me.</p> <p> </p> <p>Please have this card delivered to me tomorrow.!!</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Aug 2016, 11:09
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 999006.

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)