debit card *****

<p>on the 28-01-217 and 29-01-2017 transactions were perfomed on my account and i did not get any notifications from the bank as usual. I only became aware of those transaction on the 30-01-2017, i then contacted FNB ***** department to lorge a complaint which they then came back to me having to say all these transactions were perfomed in my presence and I was fully aware of them. so my question is how is it that I was contacted by their ***** department and yet now they give me this unsatisfactory decision. I am not happy with their service because the only report i got was a write up which did not even mention specifically which ATM was it and then again their consultant tells me its engen central where all the transactions were perfomed.</p>