1 reviews | Active since Dec 2013
DEBIT CARD
On 6November 2017, I messaged to ask if they could order me a card. I then msg them on 28 November to order my Check card to be delivered to Galleria Amanzimtoti branch for collection. I went into Bank on Saturday 9 December and NO CARD . I have had no correspondence from them. I had to phone twice to be told they have to change my account and it will take about 5 days. I now want it delivered to my house as I am not going to stand in a Que again.
Hello Abercrombie,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Abercrombie,
We truly regret taking note of your experience and the frustration this has caused.
Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)