Debit After 6 months

Reference Number for previous complaint: ********** NF My FNB account was debited on the 24/11/2017 for a purchase that I made in May. Please advise how i should be held responsible for an error that appaprently Edcon made this is the reply is recieved from FNB: Good day Mr Jones,

Please note that as per feedback received, communication from Edcon was received to say they will be processing a file. The purchase was made on the 27/05/2017 however; the file was never presented for payment by Edcon.

Edcon has now presented the purchase for payment hence your account was debited. Is this how banks and big companies work debit your account after 6 months after a purchase because and incompotent person from Edcon forgot to present the file i now have to pay 6 months later. I am not sure who can assist me with this complaint as it is obvious that FNB cannot not assist me there answer is the file was not sent by EDCON what does that mean. All i can say is that my account is debited 6 months after a purchase because one of the biggest clothing groups in our country forgot to send a file. PLEASE ASSIST FRUSTRATED WITH ****PY ANSWERS THAT I AM RECIEVING FROM FNB!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!