1 reviews | Active since Jan 2017
DEARLY Dissaponted by FNB
I had logged a call online for FNB to call me back regarding a switch to them, so got called back and did as per the consultant and opened an account with them sent the fica docs and all that they required from me this was about 3 weeks back I took them 2 weeks to advise me what the bank account number was , and they advised me that they were going to do salary switch and debit order switches and today I write this review I got no back card not communication and no switch.
PROBABLY WAS NOT A GREAT IDEA TO SWITCH , I really wanted a bank that cared but instead got a basket full of empty promises and not a bank that cares dearly disappointed by this kind of service only on the 25th ( pay day ) they sent me a form to send to HR.
Good day Noloyiso,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to the relevant department who had advised that they have liaised with you via email on 02/05/2018.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Noloyiso,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint had been referred to the relevant department who had advised that they have liaised with you via email on 02/05/2018.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints Team
*** (option one)