NM
Nhlanhla Meque-Lunga

1 reviews | Active since Jun 2019

10 Jun 2019, 11:22

Dead end.

I've been trying to get a problem with my credit card fixed by Fnb, they have quite simply failed me. https://www.hellopeter.com/first-national-bank/reviews/bounced-around-from-department-to-department-no-solution- **********

FNB:-) Ref ********** NF Has been issued for your complaint. For updates contact ********** ********** 408

I have hit a dead-end with the number I was given for Winnie Masinga. I only ever reach a voice mail telling me that the extension is not available. I left a message and have thus far not gotten a response at all.

Fnb has truly let me down as a client.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2019, 12:02
Official
Good Day Nhlanhla Meque-Lunga

Thank you for bringing this to our attention. We acknowledge your complaint. It has been routed to the relevant department and feedback will be provided shortly. I do apologize for any inconvenience caused.
 
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Regards, Hello Peter Team Tel number: ***