***********

I have had numerous secure chats to ask them to check for funds that booking.com refunded but have been told every time they cant find it..what the...booking.com gave their ref as proof of refund...how *********** is fnb🤦🏻...booking.com reply... Hi Dorathea Antoinetta,

Thanks for getting in touch. Please find below the information you've requested.

We already reported this to our Finance Department and according to them we have successfully refunded you amounting to 3680 ZAR. This is the ARN *** you can provide this to your bank so that they can track your refund. If you have any other questions, we are always here.

Booking.com Customer Service Team