PG
Pierre G

1 reviews | Active since Dec 2015

28 May 2016, 12:06

Daylight robery

<p>I paid one of my credit card installments at mr price online, i received my once off OTP pin and one payment shows on the Mr price acc but fnb took 4 payments and it does reflect on my available balance. I want an explanation with 3 of the 4 payments reversed to my account as i only got 1 OTP pin. Unbelievable fnb</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 May 2016, 07:58
Official

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 931930

Regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)