**************** - Ebucks vouchers

A few weeks ago I purchased Dischem vouchers to the value of R1000.00. I then took time out of my day, drove to Dischem Canal Walk, did my shopping, only to get to the till and be told that the WI codes purchased from FNB could not be used as the FNB systems are down. Apparently, FNB thought enough to message managers of the store, but not their customers. Nonetheless, the Dischem manager advised that the systems would be fixed by 25 May 2019. Needless to say, I am still sitting with R1000.00 worth of Dischem vouchers I am unable to make use of and still FNB not only has not notified their customers that there is a problem, but they are actually further trying to profit off unsuspecting customers by selling these useless vouchers on the ebucks store. Honestly, do the decent thing and notify your customers of your issues rather than your customers having to waste time and money, stop selling the vouchers that don't work, and give us the option of getting our money back for these useless vouchers so that we can do the shopping that needs to be done. Such disgusting customer service.