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yajnagold Y

1 reviews | Active since Apr 2016

23 Mar 2018, 16:56

****************, DOWNGRADED STILL GET EXORBITANT FEES DEBITED

Downgraded ages ago, numerous calls to downgrade my account, I received about 2 months ago PLATINUM CHEQUE, CREDIT AND PETRO CARD SO I AM NO LONGE PRIVATE CLIENT YOU HAVE STILL CHARGED ME THE FEES FOR PRIVATE CLIENTS DAY TIME ******* ROBBING PEOPLE BLIND I WAS YOUR BIGGEST FAN RAVING ABOUT SERVICE, LOW FEES ****** GOT GREEDY, I HATE THIS BANK

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Mar 2018, 09:06
Official

Good day Yajna Gold ,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to FNB Private Clients for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

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