TM
Truddy M

1 reviews | Active since Sept 2016

31 Mar 2018, 18:51

**************** by Fnb on item paid no 1 items on

Fnb is robbing its clients by approving transactions on your cheque account and then add more charges on the account. Can I please get an explanation how the transactiom of R880 will incur a cost of 550 in a matter of 3 days. This is yotally ridiculous and uncalled for. Is the NCR even aware of your tactics. This is ****************. I cannot be charged 550 for transactions that you authorised to the value of 880. If there are no funds in the account as you claim then why not decline tbe transaction?

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2018, 09:01
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Private Clients who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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