NB
Nozipho B

1 reviews | Active since Aug 2012

30 Sept 2015, 15:38

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I have sent you two complaints already and have had no response, please return the money you debited from my account this morning. I understand that with temp loans the money gets recovered via deposits made however you normally let the money stay in the account and only take after 12 AM. In this instance you took the money immediately after it went in my account and then you offer another temp loan...is that the trick, take the money after a few days of lending and then offer another loan?

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Sept 2015, 16:14
Official
Hello NBaard,

Thank you for taking the time to express your concerns and please accept our apologies for any inconvenience caused.

Kindly be advised that your comments have been escalated to the relevant manager to address this matter urgently.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)