1 reviews | Active since May 2015
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<p>How on earth do you expect a client to go sit in a queue for 20 minutes just to get a statement which i am supposed to get online but apparently who the hell ever opened my account decided to select an option to send me statements quarterly???????? How do you expect a client to know this???? did you want me to smell it????? Now I have to pay R52 just to print FOUR PAGES??????????????????????????????????????? I CAN BUY A WHOLE PACKET OF PAPER FOR THAT MONEY???? I want this sorted out!!!!! It is absolutely crazy to charge someone R52 for FIVE ****** PAGES!!!!!</p>
Good day Ms. Reinkatried
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Reinkatried
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***