AN
Andrew N

1 reviews | Active since Jun 2009

14 Jun 2018, 16:05

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I opened a saving account with FNB for my business and my driver deposits R100 to R250 everyday for me into my FNB Easy Account. Now for the past 3 days R100 is being deposited but when I look and the available balance it says Zero. I even transferred around R20 from my savings pocket to my Easy account but the available balance is still zero.

How is this possible??

When will this bank stop robbing people????

I made a call to the call centre and they told me its because of my pricing option. If this is the case then why did you put me in this stupid option in the first place???

I want my money back please.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jun 2018, 08:49
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to FNB Sales and Service Contact Centre who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)