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<p>FNB has so much time to brag about how fantastic there service is but in the meantime, they are robbing customers such as myself. I have a credit agreement with them stating that they will be deducting payment from a specific bank account every month on a specific date. The nerve they have to debit my other bank and I HAVE NOT PROVIDED THEM WITH THESE DETAILS. THIS IS THEFT! Although the bank account is with them, they have no authorisation to debit the account. And when ypu call in to put through a complaint or request a refund their call centre agents hang up or u placed on hold forever. Maybe this review will get their attention. If not, I'll sue for more than just the amount has been taken.</p>