AB
Ashlesha B

1 reviews | Active since Sept 2014

07 Nov 2023, 15:38

Daylight *******

I received a settlement letter for a personal loan which I paid. My debit order went off but then they refund me R500 short. My payment was before the debit order. Unacceptable for a bank that we have been dealing with for years. Should have changed bank banks when every bank offered us a home loan except FNB where we were banking with.

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Replies (1)
AB
Ashlesha B's update08 Nov 2023, 10:13
Reviewer Update
I received a call from a very helpful lady who will escalate my refund and provide me with a paid up letter. Will wait the 24-48 hour time frame that they have given me.